SM
Sinah M
1 reviews | Active since Nov 2024
12 Nov 2024, 12:32
Order not received
I ordered home choice on friday'now their system says delivered to my place 'and I did not receive anything/order from them'i tried to communicate and went to the shop to report'they told me that they can't call them they must wait for days to get respond please help cause I don't want to pay for something I did not receive
Helpful (0)
Replies (3)0
Replies (3)
Homechoice's replyOfficial
12 Nov 2024, 13:21Hi Sinah,
We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.
We have received your complaint, and we want to assure you that we are actively investigating the matter. Our team is committed to resolving your issue as quickly as possible and ensuring that you receive the level of service you deserve.
Please be assured that we will keep you updated on the progress of our investigation and the steps we are taking to address your concerns. If you have any further questions or need additional assistance, please do not hesitate to contact us directly.
Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to resolve this issue.
Sincerely,
The Customer Support Team
We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.
We have received your complaint, and we want to assure you that we are actively investigating the matter. Our team is committed to resolving your issue as quickly as possible and ensuring that you receive the level of service you deserve.
Please be assured that we will keep you updated on the progress of our investigation and the steps we are taking to address your concerns. If you have any further questions or need additional assistance, please do not hesitate to contact us directly.
Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to resolve this issue.
Sincerely,
The Customer Support Team
Homechoice's reply12 Nov 2024, 13:21
Official
Hi Sinah,
We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.
We have received your complaint, and we want to assure you that we are actively investigating the matter. Our team is committed to resolving your issue as quickly as possible and ensuring that you receive the level of service you deserve.
Please be assured that we will keep you updated on the progress of our investigation and the steps we are taking to address your concerns. If you have any further questions or need additional assistance, please do not hesitate to contact us directly.
Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to resolve this issue.
Sincerely,
The Customer Support Team
We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.
We have received your complaint, and we want to assure you that we are actively investigating the matter. Our team is committed to resolving your issue as quickly as possible and ensuring that you receive the level of service you deserve.
Please be assured that we will keep you updated on the progress of our investigation and the steps we are taking to address your concerns. If you have any further questions or need additional assistance, please do not hesitate to contact us directly.
Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to resolve this issue.
Sincerely,
The Customer Support Team
SM
Sinah M's updateReviewer Update
12 Nov 2024, 14:02Your team are not even unswerving your phone'can you tell me after how many days must I get the unswerving cause they will start calling about the account that I did not receive the orders
SM
Sinah M's update12 Nov 2024, 14:02
Reviewer Update
Your team are not even unswerving your phone'can you tell me after how many days must I get the unswerving cause they will start calling about the account that I did not receive the orders
Homechoice's replyOfficial
18 Nov 2024, 10:17Hi Sinah,
Please check your emails, we have responded.
Regards,
Homechoice Team
Please check your emails, we have responded.
Regards,
Homechoice Team
Homechoice's reply18 Nov 2024, 10:17
Official
Hi Sinah,
Please check your emails, we have responded.
Regards,
Homechoice Team
Please check your emails, we have responded.
Regards,
Homechoice Team