ZM
Zoleka M
1 reviews | Active since May 2024
09 May 2024, 20:01
Order not delivered, Lack of communication, and poor customer service.
I placed an order for a bedding set on the 30th of april and received an email on the 7th of May at 14:00 that my order would be delivered on the same day before 6pm. I waited the entire afternoon and my things were not delivered, the next day I waited and sent an email and there was no response, I sent another email the following day there was still no response. This is unacceptable and infuriating.
I WANT MY THINGS IF YOU CAN'T DELIVER BRING MY MONEY BACK.
Helpful (0)
Replies (2)0
Replies (2)
Homechoice's replyOfficial
10 May 2024, 06:53Hi Zoleka,
Thank you for taking the time to reach out to us with your concerns.
This confirms that we have received your complaint, and we appreciate the opportunity to address the matter.
Your feedback is valuable to us, and we take your concerns seriously. Our team is currently reviewing the details you provided, and we will work diligently to investigate the situation thoroughly.
We understand the importance of a prompt resolution, and we assure you that your complaint is a priority for us. We will keep you informed of our progress and any actions we are taking to address the issue.
If you have any additional information you'd like to share or if you think of any details that could aid our investigation, please don't hesitate to email us . Your input is crucial to ensuring a comprehensive understanding of the situation.
We apologize for any inconvenience you may have experienced and want to assure you that we are committed to resolving this matter to your satisfaction.
Kind Regards.
Homechoice
Thank you for taking the time to reach out to us with your concerns.
This confirms that we have received your complaint, and we appreciate the opportunity to address the matter.
Your feedback is valuable to us, and we take your concerns seriously. Our team is currently reviewing the details you provided, and we will work diligently to investigate the situation thoroughly.
We understand the importance of a prompt resolution, and we assure you that your complaint is a priority for us. We will keep you informed of our progress and any actions we are taking to address the issue.
If you have any additional information you'd like to share or if you think of any details that could aid our investigation, please don't hesitate to email us . Your input is crucial to ensuring a comprehensive understanding of the situation.
We apologize for any inconvenience you may have experienced and want to assure you that we are committed to resolving this matter to your satisfaction.
Kind Regards.
Homechoice
Homechoice's reply10 May 2024, 06:53
Official
Hi Zoleka,
Thank you for taking the time to reach out to us with your concerns.
This confirms that we have received your complaint, and we appreciate the opportunity to address the matter.
Your feedback is valuable to us, and we take your concerns seriously. Our team is currently reviewing the details you provided, and we will work diligently to investigate the situation thoroughly.
We understand the importance of a prompt resolution, and we assure you that your complaint is a priority for us. We will keep you informed of our progress and any actions we are taking to address the issue.
If you have any additional information you'd like to share or if you think of any details that could aid our investigation, please don't hesitate to email us . Your input is crucial to ensuring a comprehensive understanding of the situation.
We apologize for any inconvenience you may have experienced and want to assure you that we are committed to resolving this matter to your satisfaction.
Kind Regards.
Homechoice
Thank you for taking the time to reach out to us with your concerns.
This confirms that we have received your complaint, and we appreciate the opportunity to address the matter.
Your feedback is valuable to us, and we take your concerns seriously. Our team is currently reviewing the details you provided, and we will work diligently to investigate the situation thoroughly.
We understand the importance of a prompt resolution, and we assure you that your complaint is a priority for us. We will keep you informed of our progress and any actions we are taking to address the issue.
If you have any additional information you'd like to share or if you think of any details that could aid our investigation, please don't hesitate to email us . Your input is crucial to ensuring a comprehensive understanding of the situation.
We apologize for any inconvenience you may have experienced and want to assure you that we are committed to resolving this matter to your satisfaction.
Kind Regards.
Homechoice
ZM
Zoleka M's updateReviewer Update
14 May 2024, 06:39To anyone reading this please don't buy from homechoice they are ****mers, they will take your money and not deliver till today I'm still waiting for my order everytime I send a complaint they respond with this copy and pasted message above, then they send an email saying my order is on the way naturally I cancel my plans and wait for the delivery that never comes. They have done this three times for this same order that's three days wasted for me. @Homechoice close down that website because you're unprofessional and you're *****ing people's money because you don't fulfill the orders you receive. I want my money back.
ZM
Zoleka M's update14 May 2024, 06:39
Reviewer Update
To anyone reading this please don't buy from homechoice they are ****mers, they will take your money and not deliver till today I'm still waiting for my order everytime I send a complaint they respond with this copy and pasted message above, then they send an email saying my order is on the way naturally I cancel my plans and wait for the delivery that never comes. They have done this three times for this same order that's three days wasted for me. @Homechoice close down that website because you're unprofessional and you're *****ing people's money because you don't fulfill the orders you receive. I want my money back.