MM
Magdeline M
1 reviews | Active since Nov 2011
23 Aug 2016, 06:03
ORDER NOT DELIVERED.
<p>On the 3rd of August I placed order with homechoice online and paid everything. The following week I recieved a call from a lady after I request them to call me and she said my order will be delivered 7 days after the day of order. Till today I havent recieved my order.. Your service is very pathetic . Please I want my money back as I can see you failing to deliver. ****ed!!!!!!</p>
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Homechoice's replyOfficial
23 Aug 2016, 06:23Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Homechoice's reply23 Aug 2016, 06:23
Official
Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team