ORDER CANCELLATION AND REFUND

<p>I placed an order with Homechoice on 15/12/2016, I paid cash R4140.91, it was R3799.00 for the 19 piece morocco bedding combo, + R341.91 for delivery, I waitied for more than 2 weeks, no 1 even bothered to take the initiative of letting me know how far is the order, I had to do the follow up on my own,when i asked them to cancell my order, it was only then that i was asked is anyone has sent me an sms to notify me that the order will be delayed, i told them to cancell my order & refund my money, and was told will only get a refund after 7 to 14 days, I have an emegercy & i need the money today, i was assured it has been escalated & will get the refund in the next 5 minutes, it has been over 2 hours and i haven't recieved my refund, i need my money, i have waited for more than 2 weeks, i can't wait another day, Ref number is ********** 00</p>