1 reviews | Active since Aug 2017
Opening an ********** Account
There is no words to describe how **** this company is! I have phone numerous times and emailed supporting documents to show them that someone opened a ********** account with my ID number and they still not rep**** to me what they will be doing! This is ridiculous! I do not understand how can they not see what is going on!!! Really Homechoice! Useless! You can clearly see on the certified documents I send I clearly did not open account by you!!! I seriously HOPE that you will sort this out immediately as I am seriously considering legal action!
Dear Ms M Lahoud
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you.
Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Dear Ms M Lahoud
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you.
Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team