1 reviews | Active since Aug 2017
<p>Hi I've app**** at homechoice and I was approved, I sent through all necessary documents that they needed from me about 2 or 3 weeks ago and I still haven't heard anything back from homechoice every time I call I get different stories from the consultants I speak to No one is able to give me a turn around time as to what is the delay in my orders not being delivered all they say is I must wait for an sms and my account is in the vetting department.. So I would like to know do you guys want business or not because the service is very very poor.</p>
Dear Mr S Christian
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you.
Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Best regards,
Dear Mr S Christian
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you.
Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Best regards,
How long does it take to get back to me???
How long does it take to get back to me???
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