FR
Felicia R
1 reviews | Active since Jan 2014
20 Oct 2015, 14:16
Only half order
I ordered 18 piece paris duvet set, only 17 piece set received. The curtains were terrible and very bad quality and hand hoops that dont fit normal windows does not even compliment the set.<br> Only received 17 items. After 3 calls still awaiting 18th item
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Replies (2)
Homechoice's replyOfficial
22 Oct 2015, 17:01Hello leeroelofse,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Best regards,
Homechoice's reply22 Oct 2015, 17:01
Official
Hello leeroelofse,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Best regards,
FR
Felicia R's updateReviewer Update
06 Oct 2016, 14:12Got my money back for a product that they never had stock of. Will definitely not use Home Choice again, just wish they would stop being a pain and phoning me every day
FR
Felicia R's update06 Oct 2016, 14:12
Reviewer Update
Got my money back for a product that they never had stock of. Will definitely not use Home Choice again, just wish they would stop being a pain and phoning me every day