1 reviews | Active since Jan 2016
One Account but shows 2 on ITC
<p>So i phoned homechoice just to request a letter stating that i only have one account with them, because on my TranUnion report it shows that i have 2 accounts and affecting my credit rating. Their reply was: We cannot give you a letter as you only have one account. Really?? I know that, but Homechoice has send the incorrect information to TransUnion. They are a rude bunch of people and i will definitly not buy there ever again!!!!! </p>
Hello, Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused. We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved. One of our team members will be in touch with you shortly to provide you with an amicable solution. Kind Regards Customer Support Team
Hello, Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused. We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved. One of our team members will be in touch with you shortly to provide you with an amicable solution. Kind Regards Customer Support Team