On the 19th of June I bought a double bunk bed @ Homechoice, July the bed broke I called Homechoice and they told me to send pictures through WhatsApp and I sent the pictures

On the 19th of June I bought a double bunk bed @ Homechoice, July the bed broke I called Homechoice and they told me to send pictures through WhatsApp and I sent the pictures. On the 19th of October I went to their head offices to lay a complaint about the situation, I spoke to Evanderp @ showroom he sent an email to the person on the department of customer services but they never responded. I'm still waiting on them to come fetch the broken double bunk bed.