IH
Ilse H
1 reviews | Active since Mar 2019
22 Mar 2024, 12:46
Nuisance calls
I am being called several times a day by Home Choice. I block one number, then the next time I am called from another one. I have blocked dozens of numbers by now. I have no idea where they got my number but I want it to stop! This is harrassment. Please take me off the call list for ever. I NEVER want to be called by a business unless there is an order pending. The last time I ordered something from Home Choice was years ago. And I regret doing that if this is the result.
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Replies (2)0
Replies (2)
Homechoice's replyOfficial
22 Mar 2024, 12:59Hi Ilse,
Thank you for taking the time to share your feedback with us. We understand how important it is to address your concerns promptly, and we appreciate the opportunity to do so.
Your complaint has been received, and we want to assure you that we are committed to resolving the issue you have raised. Our team is currently investigating the matter, and we will take all necessary steps to ensure a satisfactory resolution.
We value your business and your feedback, and we want to assure you that we are continuously working to improve our services. If you have any further questions or if there is anything else we can assist you with, please feel free to contact us directly.
Thank you once again for bringing this matter to our attention. We look forward to resolving your concerns and restoring your trust in our company.
Sincerely,Candice Rittels, on behalf of the Customer Support Team
Thank you for taking the time to share your feedback with us. We understand how important it is to address your concerns promptly, and we appreciate the opportunity to do so.
Your complaint has been received, and we want to assure you that we are committed to resolving the issue you have raised. Our team is currently investigating the matter, and we will take all necessary steps to ensure a satisfactory resolution.
We value your business and your feedback, and we want to assure you that we are continuously working to improve our services. If you have any further questions or if there is anything else we can assist you with, please feel free to contact us directly.
Thank you once again for bringing this matter to our attention. We look forward to resolving your concerns and restoring your trust in our company.
Sincerely,Candice Rittels, on behalf of the Customer Support Team
Homechoice's reply22 Mar 2024, 12:59
Official
Hi Ilse,
Thank you for taking the time to share your feedback with us. We understand how important it is to address your concerns promptly, and we appreciate the opportunity to do so.
Your complaint has been received, and we want to assure you that we are committed to resolving the issue you have raised. Our team is currently investigating the matter, and we will take all necessary steps to ensure a satisfactory resolution.
We value your business and your feedback, and we want to assure you that we are continuously working to improve our services. If you have any further questions or if there is anything else we can assist you with, please feel free to contact us directly.
Thank you once again for bringing this matter to our attention. We look forward to resolving your concerns and restoring your trust in our company.
Sincerely,Candice Rittels, on behalf of the Customer Support Team
Thank you for taking the time to share your feedback with us. We understand how important it is to address your concerns promptly, and we appreciate the opportunity to do so.
Your complaint has been received, and we want to assure you that we are committed to resolving the issue you have raised. Our team is currently investigating the matter, and we will take all necessary steps to ensure a satisfactory resolution.
We value your business and your feedback, and we want to assure you that we are continuously working to improve our services. If you have any further questions or if there is anything else we can assist you with, please feel free to contact us directly.
Thank you once again for bringing this matter to our attention. We look forward to resolving your concerns and restoring your trust in our company.
Sincerely,Candice Rittels, on behalf of the Customer Support Team
Homechoice's replyOfficial
27 Mar 2024, 15:26Hi Ilse,
We are pleased to inform you that we have successfully resolved the issue you raised in your HelloPeter complaint. Your satisfaction is our top priority, and we apologize for any inconvenience you may have experienced.
Throughout our investigation, we had the opportunity to engage with you to better understand your concerns. We appreciate your cooperation and the opportunity to address your issues directly. Your feedback has been invaluable in helping us improve our services and prevent similar issues from occurring in the future.
After carefully reviewing your complaint, we have taken the necessary actions to rectify the situation.
We value your business and appreciate your patience as we worked to resolve this matter. If you have any further questions or if there is anything else we can assist you with, please feel free to contact us directly.
Thank you once again for bringing this matter to our attention. We are committed to providing you with the best possible service and ensuring that your future experiences with us exceed your expectations.
Sincerely,Candie Rittels, on behalf of the Customer Support Team
We are pleased to inform you that we have successfully resolved the issue you raised in your HelloPeter complaint. Your satisfaction is our top priority, and we apologize for any inconvenience you may have experienced.
Throughout our investigation, we had the opportunity to engage with you to better understand your concerns. We appreciate your cooperation and the opportunity to address your issues directly. Your feedback has been invaluable in helping us improve our services and prevent similar issues from occurring in the future.
After carefully reviewing your complaint, we have taken the necessary actions to rectify the situation.
We value your business and appreciate your patience as we worked to resolve this matter. If you have any further questions or if there is anything else we can assist you with, please feel free to contact us directly.
Thank you once again for bringing this matter to our attention. We are committed to providing you with the best possible service and ensuring that your future experiences with us exceed your expectations.
Sincerely,Candie Rittels, on behalf of the Customer Support Team
Homechoice's reply27 Mar 2024, 15:26
Official
Hi Ilse,
We are pleased to inform you that we have successfully resolved the issue you raised in your HelloPeter complaint. Your satisfaction is our top priority, and we apologize for any inconvenience you may have experienced.
Throughout our investigation, we had the opportunity to engage with you to better understand your concerns. We appreciate your cooperation and the opportunity to address your issues directly. Your feedback has been invaluable in helping us improve our services and prevent similar issues from occurring in the future.
After carefully reviewing your complaint, we have taken the necessary actions to rectify the situation.
We value your business and appreciate your patience as we worked to resolve this matter. If you have any further questions or if there is anything else we can assist you with, please feel free to contact us directly.
Thank you once again for bringing this matter to our attention. We are committed to providing you with the best possible service and ensuring that your future experiences with us exceed your expectations.
Sincerely,Candie Rittels, on behalf of the Customer Support Team
We are pleased to inform you that we have successfully resolved the issue you raised in your HelloPeter complaint. Your satisfaction is our top priority, and we apologize for any inconvenience you may have experienced.
Throughout our investigation, we had the opportunity to engage with you to better understand your concerns. We appreciate your cooperation and the opportunity to address your issues directly. Your feedback has been invaluable in helping us improve our services and prevent similar issues from occurring in the future.
After carefully reviewing your complaint, we have taken the necessary actions to rectify the situation.
We value your business and appreciate your patience as we worked to resolve this matter. If you have any further questions or if there is anything else we can assist you with, please feel free to contact us directly.
Thank you once again for bringing this matter to our attention. We are committed to providing you with the best possible service and ensuring that your future experiences with us exceed your expectations.
Sincerely,Candie Rittels, on behalf of the Customer Support Team