Not updated credit information

My credit record has been updated monthly reflecting nonpayment. Since settling the account in full on 02 May 2023, Homechoice has failed to update my credit record. I have been in constant contact with Homechoice to update my credit record and nothing has been done to date and responses received from Homechoice. They are quick to reflect that you are in default, but once paid they cannot update the records. This service has been appalling and very frustrating.