Not returning money
<p>I have been paying more every months to get my installments done. Over paid by a few months, not realising it, after a few months I realized I should of stopped paying long ago. I phone to ask for the credit on my account was told I over paid by R3800 so I asked for it back. They logged it asked for my banking details. Said 7-14 working days. That's long gone. It's almost 30 working days and still have not received my money back. When I phone they have excuses like they got a back log. Will never buy from them again</p>
Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused. We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved. One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused. We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved. One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
And still no one has contacted me. Pathetic. Legal action here we come.
And still no one has contacted me. Pathetic. Legal action here we come.
And still no one has contacted me. Pathetic. Legal action here we come.
And still no one has contacted me. Pathetic. Legal action here we come.