LH
LINDIWE H
1 reviews | Active since Mar 2016
08 Mar 2016, 16:00
NOT RESPONDING
I HAVE PURCHACE A MICROWAVE IN JUNE 2015 WITH HOME CHOICE,AND IT WAS DELIVERED TO WRONG ADDRESS BUT THEY STILL BILL IT TO ME AFTER SEVERAL EMAILS AND PHONE CALLS NO ONE WAS HELPING ME ONLY THING THEY HANDED ME OVER TO V V M COLLECTION,EVEN THIS V V M COLLECTION I CALLED THEM TO EXPLAIN WHY I STOP PAYING THE ACCOUNT BUT THEY DID NOT RESPOND TO ME, I WANT TO KNOW HOW MUCH IS THE BALANCE AFTER THEY CREDITED THE MICROWAVE MONEY,<br> <br> VVM PLEASE RESPOND TO QUERIES DONT JUST IGNORE THE MESSAGES WE SEND TO YOU
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Replies (1)
Homechoice's replyOfficial
09 Mar 2016, 09:00Hello LIENAH,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Homechoice's reply09 Mar 2016, 09:00
Official
Hello LIENAH,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team