Not professional

Home choice there was a lady called truth she gave me wrong order with almost everything I asked for 3 duverts she gave me 2 I asked for 2 3quater duverts for my kids instate she gave me double with means I must buy special inners for her greedy order I had to take 2 sets back today when I want to make bed for my kids the duverts are double in state of 3queter I want a solution from home choice because of thier 2 wrong orders I'm thinking of cancelling my order they are just greedy and putting themselves first before the needs of the client now when I want to exchange for the right order they say I must take it to the post office and pay but I never order from post office they are very rude tale time to help you as the client chat to each other while busy with a client home choice maponya has the worst service orders were done on this date 24 of May my email is girl. I need a solution for this situation please,I buy all my home accessories from home choice and I've been loyal with them and to get this kind of service now.