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DG
Dominique G

1 reviews | Active since Mar 2019

30 Mar 2023, 15:39

NOT MY WHOLE ORDER WAS DELIVERED NO FEEDBACK NO HELP

TERRIBLE SERVICE, HALF MY PARCEL WAS DELIVERED TO ME, NOW NO ONE KNOWS WHAT THE HELL IS GOING ON OR WHERE THE REST OF MY ORDER IS...

EMAILS TOTAL:9 SENT CUSTOMER CARE PHONED:8 TIME

LOYAL CUSTOMER FOR YEARS AND NOW????

0
Replies (7)
Homechoice
Homechoice's reply30 Mar 2023, 16:01
Official
Hi Dominique.

We will be contacting you to get further details from you.
 
Thank you for your patience and understanding 
Homechoice
DG
Dominique G's update31 Mar 2023, 15:06
Reviewer Update
Was promised feedback can Lee ann please contact me.
DG
Dominique G's update03 Apr 2023, 13:42
Reviewer Update
Still awaiting email with ETA for my outstanding curtains and free click of the week portable speaker.
DG
Dominique G's update03 Apr 2023, 14:50
Reviewer Update
If you can just ask LEE-ANN to send me the email for ETA of curtains PLEASE.
Lee-ann said the would send it on Friday already.



DG
Dominique G's update05 Apr 2023, 09:40
Reviewer Update
still awaiting sms for confirmation of my parcel being dispatched.........

I NEED SOMETHING IN WRITING OR SMS TO SAY THE OTHER HALF OF MY ORDER WAS DISPATCHED AND ALSO MY FREE CLICK-OF-THE-WEEK GIFT MY BLUETOOTH SPEAKER


DG
Dominique G's update05 Apr 2023, 09:42
Reviewer Update
EMAIL WILL BE SENT SO OMBUDSMAN CGSO IF I DON'T RECEIVE AN EMAIL OR SMS (TODAY) TO SAY MY CURTAINS AND FREE BLUETOOTH SPEAKER ARE ON THE WAY WITHIN 7-14 DAY I WILL RECEIVE EVERYTHING.
DG
Dominique G's update12 Apr 2023, 12:34
Reviewer Update
finally got the last of my missing things...my order was placed 13th of March....after many emails, phone calls, and promises....I GOT MY CURTAINS! ONLY to discover my free click-of-the-week gift was not included...when can I expect my FREE SPEAKER???? The service is getting ridiculous.... REALLY HOMECHOICE.....