GS
Graydon S

1 reviews | Active since Jun 2015

25 Oct 2015, 12:14

Not keeping to bussines hours

Seems to me that the people at homechoice does'nt know how and when to keep to \business hours"they keep on phoning after hours and especially on Sundays witch is supposed to be our family's day of relaxation. How can I go about laying a complaint at the consumer protection board. I am just plain fedup with Homechoice phoning any time they please !!! """

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Replies (1)
Homechoice
Homechoice's reply29 Oct 2015, 11:30
Official
Hello GraydonShaun,

Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.

We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.

One of our team will be in touch with you shortly to provide you with an amicable solution.

Kind Regards
Customer Support Team