EP
Esmeralda P
1 reviews | Active since Jan 2021
24 Jul 2023, 09:34
Not intressted in customer service at all - just intressted in taking your money
I have written a bad review a while ago about a electric blanket I bought at Homechoice which stopped working. After manyh fights back and forth, they agreed that I can return it to one of the drop off zones - which was again a fight because at first they refused to accept the return. I have returned it on 29.06.2023 - and up until today no feedback, after I have send how many emails. It is like they are not intressted in customer service, but they are quick to take your money.
Helpful (0)
Replies (4)0
Replies (4)
Homechoice's replyOfficial
24 Jul 2023, 10:14Hi Esmeralda.
Thank you for bringing this matter to our attention.
We will be contacting you to get further details from you.
Regards
Homechoice
Thank you for bringing this matter to our attention.
We will be contacting you to get further details from you.
Regards
Homechoice
Homechoice's reply24 Jul 2023, 10:14
Official
Hi Esmeralda.
Thank you for bringing this matter to our attention.
We will be contacting you to get further details from you.
Regards
Homechoice
Thank you for bringing this matter to our attention.
We will be contacting you to get further details from you.
Regards
Homechoice
EP
Esmeralda P's updateReviewer Update
25 Jul 2023, 15:24Good day.
Still no feedback as yet.
I have a current order and I think that I would need to keep back the payment until this issue is resolved. I have had enough now.
Still no feedback as yet.
I have a current order and I think that I would need to keep back the payment until this issue is resolved. I have had enough now.
EP
Esmeralda P's update25 Jul 2023, 15:24
Reviewer Update
Good day.
Still no feedback as yet.
I have a current order and I think that I would need to keep back the payment until this issue is resolved. I have had enough now.
Still no feedback as yet.
I have a current order and I think that I would need to keep back the payment until this issue is resolved. I have had enough now.
EP
Esmeralda P's updateReviewer Update
02 Aug 2023, 11:25I recievd feedback on 01.08.2023, where the consultant told me that this process can take 30-90 days. This is absert.
EP
Esmeralda P's update02 Aug 2023, 11:25
Reviewer Update
I recievd feedback on 01.08.2023, where the consultant told me that this process can take 30-90 days. This is absert.
EP
Esmeralda P's updateReviewer Update
02 Aug 2023, 12:49Got phoned with regards to another querry, was told they would follow up. Lets see
EP
Esmeralda P's update02 Aug 2023, 12:49
Reviewer Update
Got phoned with regards to another querry, was told they would follow up. Lets see