sS
sacie S
1 reviews | Active since Dec 2012
11 Mar 2015, 09:45
Not by Choice, Stove still not working!!!
I have been calling Home Choice for fix my broken stove or take it back if they dont want to fix it since last year(2014), I initially complained about a dent that come with the stove but they only rep**** a year later, when I decided to let it, now it stopped working altogether.<br> <br> After been told by Nasrudeen that Home choice will send someone to take the mini stove that is not working at my house I am still waiting.<br> <br> Please refund my money or fix it, why is it a problem now to fix it but you did not have a problem finding my place.<br> customer rights, maybe the ombudsman will assist, this is getting tiring<br>
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Replies (1)Homechoice's replyOfficial
13 Mar 2015, 09:27Hello SieTie,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Homechoice's reply13 Mar 2015, 09:27
Official
Hello SieTie,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
