LF
Lee F
1 reviews | Active since Jun 2013
14 Apr 2015, 14:19
non stop calls
i am receiving atleast 10 calls a day from homechoice even after i tell them to stop phoning me. i am not interested in anything they have to say and i do not want their deals or all the harassment. i have asked them numerous times to remove my number from their list and to stop calling me but the calls get more and more. then when i answer they ignore me on the other side and keep the call going for 10-15 minutes. i do not have time for this. the harassment has to stop. i am looking for a way to take this further desperately as ive had enough.
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Homechoice's replyOfficial
16 Apr 2015, 14:59Hello leehughesfree1,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Homechoice's reply16 Apr 2015, 14:59
Official
Hello leehughesfree1,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team