1 reviews | Active since Sept 2012
NON RETURN OF MY SPOILT GOODS!!!
SINCE MY LAST REPORT ON THE GOODS I RETURNED TO HOMECHOICE I HAVE RECEIVED NO FEEDBACK AND THIS WAS IN JULY 2015 AFTER HAVING LAID A COMPLAINT IN MAY 2015.<br> <br> CALL CENTRE AGENTS FROM HOMECHOICE KEEP CALLING ME TO MAKE PAYMENT ON GOODS THAT I DON'T HAVE. I HAVE SPOKEN TO AT LEAST 50 CALL CENTRE AGENTS BUT THEIR HEADS ARE TOO THICK TO GET IT THAT I WILL NOT PAY A CENT UNTIL I GET A NEW SET OF MY GOODS WHICH HOMECHOICE HASN'T RETURNED AND I PAID MONEY FOR THESE GOODS AS WELL AS RETURNING THEM TWICE TO CAPE TOWN OFFICES FOR HOME CHOICE. <br> <br> HOMECHOICE YOU ARE THE WORST RETAIL BUSINESS!! I REGRET HAVING TAKEN ANYTHING AT ALL!!! YOU ARE TOTALLY USELESS!!! PLEASE STOP CALLING ME AT ALL, I WANT ALL MY MONEY BACK, I DEMAND A FULL REFUND OF EVERY CENT I HAVE SPENT BUYING YOUR RIDICULOUS LINEN!
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
