Non- delivery of item

<p>On the 21/04/2017, I placed an online order for the 3plate stove, were an sms was send to me that my order was placed online and if any hassle, i should contact the call centre, 2 weeks after that another sms stating it was dispatch, i called the call centre the second week of May to ask about my delivery, the lady took so long and said it was with the courier company but it looks like the package was send back to Homechoice, i was so cross then she confirm my address, but said Cape Town, i advise her that i do not stay in Cape Town but in Pretoria, she said i should give it 10 working days since April had alot of public holidays to delivered, i received a statement 2 weeks ago with the stove included but yet till today did not received that stove, HOMECHOICE GO GET GET YOU RECORDS STRAIGHT, I WILL NOT PAY A CENT TILL MY STOVE IS IN MY HOUSE, IF THIS STOVE HAS BEEN DELEVERED PLEASE ADVISE ME WHO SIGNED FOR IT AND WHEN CAUSE I STILL AWAIT THE ITEM, DO ME A FAVOUR GO BACK INTO MEMORY LANE AND CHECK ALL THE THING I OREDED FROM YOU IN THE PAST, I WOULD NOT COMPLAIN BUT SERVICE DELIVERY SUCKS.....</p> <p>I WANT A RESPONSE AND MY STOVE BEFORE I MAKE ANY FUTHER PAYMENTS...</p> <p> </p> <p>FRM Ross</p> <p>Acc: ********** 91</p>