Non delivery

<p>My wife and I bought a TV Stand and a coffee table; at first they failed to tell us when they can deliver and they're call centre agents are rude then now; they get their driver to call us on Saturday saying he will deliver on Saturday (15th October); guess what? I get home on Saturday only to find out nothing was delivered, we then call the driver and he tells us to call despatch again, i'm so fed up with homechoice that I'm prepared to cancel this order and look elsewhere cause its passed the 15th and they'll still want to debit our account on the 31st. How fair is it that they debit my acvount on time but they cannot deliver on time; how fair is that?? (Frustrated Client)</p>