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Nomfundo N
1 reviews | Active since May 2024
30 May 2024, 14:09
Nomfundo
Am really tired, drained, stressed and overwhelmed by homechoice.. it I order on the 6 of May .. 2 times the send me sms and emails saying my order will arrive before 6pm> 3 weeks back and last week also .. 2 weeks back I went for checkup my sugar was 8.3 and now is 10.5 because of the stress I have .. mind you am pregnant and next week they will admit me for labour and sugar also if it will be still high .. imagine going on labour without my baby stuff that I ordered here .. you can't even track their courier even homechoice too💔😠am R80 airtime waisted on homechoice they not even calling us back
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Replies (3)0
Replies (3)
Homechoice's replyOfficial
30 May 2024, 14:19Hi Nomfundo,
We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.
We have received your complaint, and we want to assure you that we are actively investigating the matter. Our team is committed to resolving your issue as quickly as possible and ensuring that you receive the level of service you deserve.
Please be assured that we will keep you updated on the progress of our investigation and the steps we are taking to address your concerns. If you have any further questions or need additional assistance, please do not hesitate to contact us directly.
Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to resolve this issue.
Sincerely,Candice Rittels, on behalf of the Customer Support Team
We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.
We have received your complaint, and we want to assure you that we are actively investigating the matter. Our team is committed to resolving your issue as quickly as possible and ensuring that you receive the level of service you deserve.
Please be assured that we will keep you updated on the progress of our investigation and the steps we are taking to address your concerns. If you have any further questions or need additional assistance, please do not hesitate to contact us directly.
Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to resolve this issue.
Sincerely,Candice Rittels, on behalf of the Customer Support Team
Homechoice's reply30 May 2024, 14:19
Official
Hi Nomfundo,
We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.
We have received your complaint, and we want to assure you that we are actively investigating the matter. Our team is committed to resolving your issue as quickly as possible and ensuring that you receive the level of service you deserve.
Please be assured that we will keep you updated on the progress of our investigation and the steps we are taking to address your concerns. If you have any further questions or need additional assistance, please do not hesitate to contact us directly.
Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to resolve this issue.
Sincerely,Candice Rittels, on behalf of the Customer Support Team
We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.
We have received your complaint, and we want to assure you that we are actively investigating the matter. Our team is committed to resolving your issue as quickly as possible and ensuring that you receive the level of service you deserve.
Please be assured that we will keep you updated on the progress of our investigation and the steps we are taking to address your concerns. If you have any further questions or need additional assistance, please do not hesitate to contact us directly.
Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to resolve this issue.
Sincerely,Candice Rittels, on behalf of the Customer Support Team
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Nomfundo N's updateReviewer Update
30 May 2024, 15:26You fooling me around cause I've need complaining in your email but still ... you guys are so heartless
NN
Nomfundo N's update30 May 2024, 15:26
Reviewer Update
You fooling me around cause I've need complaining in your email but still ... you guys are so heartless
Homechoice's replyOfficial
30 May 2024, 15:42Hi Nomfundo,
Please check your email as we have provided you with feedback.
Regards
Candice
Please check your email as we have provided you with feedback.
Regards
Candice
Homechoice's reply30 May 2024, 15:42
Official
Hi Nomfundo,
Please check your email as we have provided you with feedback.
Regards
Candice
Please check your email as we have provided you with feedback.
Regards
Candice