SY
Sibongile Y

1 reviews | Active since Mar 2011

26 Apr 2019, 10:56

NO Update on my ITC

Dear Homchoice

I have been making payments towards my account every month and you haven't been updating my Itc , Yes it was a minimum payment but by law your lawyers needed to update it showing that I am making payment

This has now negtaviely affected me I wold like a response ASAP as to Why this was never done and if it could be done ASAP

kind Regards

0
Replies (1)
Homechoice
Homechoice's reply26 Apr 2019, 10:58
Official
Hi Sibongile.

 We’re very sorry to hear about the poor service you experienced. Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this. 

Lee-Ann  will be in contact with you shortly to assist in resolving the issue. 

Thank you.