SN
Sharon N

1 reviews | Active since Jan 2010

20 Mar 2015, 08:21

No thank you means NO!!!

5 years ago we bought a few items via home choice. Loved the product, paid it off and that was it. Haven't found anything we like since then. <br> However almost everyday I get a call asking if we would like one of the following: a loan, bedding, or laptop and cell phone. . <br> I have asked every single person that has phoned to take our name off the call list, ok sorry I will make a note of that. And next day some one else phones me. <br> I think they have wasted more money on phone calls, sms and emails than we spent with them. <br> How does one get off that call list???

0
Replies (1)
Homechoice
Homechoice's reply20 Mar 2015, 09:26
Official
Hello UnitySa,

Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.

We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.

One of our team will be in touch with you shortly to provide you with an amicable solution.

Kind Regards
Customer Support Team