1 reviews | Active since May 2009

04 Jul 2020, 08:31

NO SUPPORT

After being a customer for years without any complaints i now have to say that i am very disappointed in Homechoice. I have NEVER missed a payment and ALWAYS paid more that i should have. When the lock down started i sent them an email stating that i am going to struggle to make payments, they even phoned me and said they will make a note. NOW, they are threatening me with legal action and yes i havent paid my full installments but at least i tried to pay something. Supported you for years, can you support or help me at least once during this difficult times. I promise that i will catch up my arrears as soon as possible but please guys, times are tough. I also have an account with Finchoice and only asked for relief on 1 month, the rest i paid as a good customer, they at least gave me the option for help. So thank you FInchoice and shame on you Homechoice

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Replies (1)
Homechoice
Homechoice's reply06 Jul 2020, 09:18
Official
Hi Yolanda.

We’re so sorry we let you down. One of our staff members will contact you shortly. 

Speak to you soon, 
Homechoice