TS
Thea S

1 reviews | Active since Jan 2016

28 May 2019, 10:12

NO SERVICE OR AFTER SERVICE

This is my second complaint in two weeks time. As per my previous complaint i have been struggling for months now to get answers / feedback on why my orders does not go through even though i have R14000.00 credit and never ever missed any payments on my account since 2016.

After my last complaint on Hello Peter i was immediately phoned by one of the agents wherby she uploaded my documents and placed my order and the very next day i received my order. I then make use of the online site again the very next day and Guess What....today i again received a sms to say my order did not meet the demands. What demands and how is that possible?????

Would someone mind to explain to me why i can not order if i pay on time and without hassles.

Please email me to **********

0
Replies (1)
Homechoice
Homechoice's reply28 May 2019, 10:27
Official
Hi Thea.

We’re so sorry we let you down. One of our staff members will contact you shortly. 

Speak to you soon,