SS
Schane S
1 reviews | Active since Nov 2015
21 Nov 2015, 17:32
No service at all
We bought a tablet from Homechoice and after a month the sound on the tablet stopped working. Two months ago the entire tablet stopped working. We have been waiting for 2 months for them to collect the tablet to have it fixed. After several requests and promises from them to collect, they have to date not collected the tablet. We have to pay them every month for a product that does not work, but do not receive any assistance from their side. We will now stop paying until this tablet has been properly fixed.
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Replies (1)
Homechoice's replyOfficial
23 Nov 2015, 12:33Hello Schane0212,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Homechoice's reply23 Nov 2015, 12:33
Official
Hello Schane0212,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team