No Service

<p> </p> <p>Week before last (Thu 04 August 2016 10:17:20 AM) i placed an order with Homechoice, immediately after i cancelled the order, on the (Wed 10/08/2016 01:19 PM) i receive an e-mail stating that they cannot cancel the order as it is aleady with the couriers and that i have to ask the couriers to return it when they deliver, i advised my mum to inform the couriers of this when they deliver and when she does they state that they cannot return it. </p> <p> </p> <p>my mother is then forced to sign for the goods. </p> <p>I call homechoice and spoke to Nomvula who informed me that i would have to post it back to them </p> <p>I am based in Johannesburg and the headoffice is in Cape Town, i enquire with the post office and they state that i need to wrap the boxes (4 big boxes) and insure the goods based on the value of the content. this is going to cost me alot and it is not my fault that the same bedding was delivered even after me cancelling it and secondly my mum informed the couriers to take it back. </p> <p> </p> <p>i received a call and the REF number is ********** 69 (this lady empathised with me) but still no solution was given </p> <p> </p> <p>I was not at fault but now i am inconvenienced by all of this and i am basically forced to keep the bedding which i will not do. seeing that the couriers couldnt take it back and they processed the order regardless of me cancelling it, they should make a plan to get the bedding back. i will not be inconvenienced by this it is unneccessary stress </p> <p> </p> <p>Can someone please call me with a Solution immediately!</p>