NM
Nastasha M

1 reviews | Active since Jul 2013

08 Jul 2015, 18:05

No service!

Tried calling and sending mails requesting statements with no response. I had also placed an order and later tried phoning and also sent mails to cancel order but you don't get through to any one and no one gets back to you on the mails. Sad to say this is not the first time I am having trouble getting service out of Home Choice.

0
Replies (1)
Homechoice
Homechoice's reply09 Jul 2015, 08:05
Official
Hello FoxyVixen,

Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.

We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.

One of our team will be in touch with you shortly to provide you with an amicable solution.

Kind Regards
Customer Support Team