HM
Hazel M
1 reviews | Active since May 2016
16 Sept 2020, 13:33
No sense of Urgency- Poor services
I have reported a case of ***** against my ID number on the 5th of September, I called the customer service and a dispute form was sent to me to complete and return it with an affidavit. I did everything as instructed.
Last week Monday 7th September I emailed all required documents. The person who was assisting me was just wasting my time with back and forth emails. Can I get assistance urgently, my credit report has been affected negatively by this Home choice *****.
Helpful (0)
Replies (3)0
Replies (3)
Homechoice's replyOfficial
16 Sept 2020, 14:10Hi Lungiswa.
We’re very sorry to hear about the poor service you experienced.
Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
We will be in contact with you shortly to assist in resolving the issue.
Thank you.
We’re very sorry to hear about the poor service you experienced.
Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
We will be in contact with you shortly to assist in resolving the issue.
Thank you.
Homechoice's reply16 Sept 2020, 14:10
Official
Hi Lungiswa.
We’re very sorry to hear about the poor service you experienced.
Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
We will be in contact with you shortly to assist in resolving the issue.
Thank you.
We’re very sorry to hear about the poor service you experienced.
Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
We will be in contact with you shortly to assist in resolving the issue.
Thank you.
HM
Hazel M's updateReviewer Update
16 Sept 2020, 15:37Can I get a sense of urgency on this matter. I need this to be action waiting for 30-90days to get a response from Homechoice is not helping me. Currently I can not open any account or take a phone on contract because this is reflecting my credit record negatively .
HM
Hazel M's update16 Sept 2020, 15:37
Reviewer Update
Can I get a sense of urgency on this matter. I need this to be action waiting for 30-90days to get a response from Homechoice is not helping me. Currently I can not open any account or take a phone on contract because this is reflecting my credit record negatively .
HM
I need home choice to prove me with the documents that "I" signed for the existing account that i do not know. Resolved this ASAP I do not need such **** on my account. Yes it might not be your fault however as much as you doing your work i am also stuck i can not do anything .
Hazel M's updateReviewer Update
16 Sept 2020, 16:01I need home choice to prove me with the documents that "I" signed for the existing account that i do not know. Resolved this ASAP I do not need such **** on my account. Yes it might not be your fault however as much as you doing your work i am also stuck i can not do anything .
HM
Hazel M's update16 Sept 2020, 16:01
Reviewer Update
I need home choice to prove me with the documents that "I" signed for the existing account that i do not know. Resolved this ASAP I do not need such **** on my account. Yes it might not be your fault however as much as you doing your work i am also stuck i can not do anything .