IP
Isobel P

1 reviews | Active since Feb 2011

03 Jan 2018, 11:01

No response on previous Hellopeter logged and still my ITC is a mess

I logged now a few Hellopeter complaints and still you dont get it right....... my ITC reflects a minimum payment of almost R11000 and i cannot apply for anything due to this. i need this to be corrected on ITC and confirmation. you made the mess, so clean it up- otherwise the next step will be the Ombudsman

0
Replies (2)
Homechoice
Homechoice's reply03 Jan 2018, 11:04
Official

Good Day Isobel

Thank you for your post.

We are extremely sorry for the experience and would like to apologise for the inconvenience caused.

One of our agents will be contacting you shortly.

Regards

Monique

Customer Support Team

Homechoice
Homechoice's reply03 Jan 2018, 11:09
Official

Good Morning Isobel.

Thank you for raising your enquiry with us on the Hello Peter forum.

Please accept our sincere apologies for your unfortunate experience.

An Agent will contact you shortly.

Regards

Monique

Customer Support