LE
Lourens E

1 reviews | Active since Jul 2012

15 Jun 2015, 20:10

no response

I have order the<br> Erin 13-piece deluxe comforter Qeeun size set and got my account no for approval 6 weeks ago and I'm still waiting for them to contact me. I've sent about 10 emails and don't get any respond about my order.

0
Replies (1)
Homechoice
Homechoice's reply16 Jun 2015, 12:47
Official
Hello lou1977,

Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.

We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.

One of our team will be in touch with you shortly to provide you with an amicable solution.

Kind Regards
Customer Support Team