BP
Bronwyn P
1 reviews | Active since Sept 2013
31 Aug 2016, 14:31
No reponse
<p>I have sent several emails to Homechoice requesting information and I still have recevied any feedback. I have received read receipts and they are just not reponding to me. What is going on? Has the service of retailers completely gone. Is that what happens now in business, they just decide not to repsond to clientel. </p> <p> </p> <p>I am shocked and disgusted. </p>
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Homechoice's replyOfficial
01 Sept 2016, 08:36Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Best regards,
Homechoice's reply01 Sept 2016, 08:36
Official
Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Best regards,