DB
Dennis B

1 reviews | Active since Apr 2016

04 May 2018, 10:01

No reply, I want to order!!

I saw an advert on TV, and want to purchase the bed set. I rep**** Yes on the sms number, the link send does not show the set advertised on TV that I want. Also nothing on your website. I have send 2 emails to enquire, and still no responce. I have been on the phone now holding for 15 minutes to your call centre, and no responce yet.

I have even contacted Homechoice via Facebook, and still no reply. Can someone please help me? I have an excisting account, I just need to make the pruchase of the set I saw and want asap!!

Also please be adviced there is another Facebook group called Homechoice, trading under your name it seems, but with a cellular number etc, and call himself agent 343194.

0
Replies (2)
Homechoice
Homechoice's reply04 May 2018, 10:06
Official

Good Day Dennis Byrne.

We are truly sorry to hear of your service experience and thank you for bringing this to our attention.

We will be in contact with you shortly to assist resolving the issue.

Regards

Lee-Ann

Customer Support Team

DB
Dennis B's update04 May 2018, 11:33
Reviewer Update
I was contacted by an agent, thank you. But unfortunately for me, because it took so long, it is now out of stock.