BB
Brenda B

1 reviews | Active since Jan 2026

27 Jan 2026, 14:22

No refund

Deducted money while i returned their product still no refunds

0
Replies (3)
Homechoice
Homechoice's reply27 Jan 2026, 14:32
Official
Hi Brenda,

Thank you for taking the time to reach out to us with your concerns. I confirm that we have received your complaint, and we appreciate the opportunity to address the matter.

Your feedback is valuable to us, and we take your concerns seriously. Our team is currently reviewing the details you provided, and we will work diligently to investigate the situation thoroughly.

We understand the importance of a prompt resolution, and we assure you that your complaint is a priority for us. We will keep you informed of our progress and any actions we are taking to address the issue.

If you have any additional information you'd like to share or if you think of any details that could aid our investigation, please don't hesitate to reply to this email. Your input is crucial to ensuring a comprehensive understanding of the situation.

We apologize for any inconvenience you may have experienced and want to assure you that we are committed to resolving this matter to your satisfaction.
Kind regards,

The Customer Support Team
BB
Brenda B's update28 Jan 2026, 10:25
Reviewer Update
The diducted money say it doesn't reflect in their account and they say I should send a proof of payment I did but no response from them
Homechoice
Homechoice's reply28 Jan 2026, 15:28
Official
 Hi Brenda, 

Please check your emails as we have given you feedback regarding your complaint. 

The Customer Support Team