JG
Jared G
1 reviews | Active since Jun 2025
05 Jun 2025, 17:10
No one knows anything at this company.
Worst customer service I have ever dealt with and the proof is with all their automated responses. No one has any answers and they hang up their calls when they can’t give you a proper answer. Been trying to get a refund from them and it’s only excuse after excuse, do yourself a favour and don’t even attempt to order from this company online you’ll just be in for a whole bunch of lies and incompetence.
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Homechoice's replyOfficial
05 Jun 2025, 17:15Hi Jared Goa,
We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.
We have received your complaint, and we want to assure you that we are actively investigating the matter. Our team is committed to resolving your issue as quickly as possible and ensuring that you receive the level of service you deserve.
Please be assured that we will keep you updated on the progress of our investigation and the steps we are taking to address your concerns. If you have any further questions or need additional assistance, please do not hesitate to contact us directly.
Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to resolve this issue.
Sincerely,
The Customer Support Team
Homechoice's reply05 Jun 2025, 17:15
Official
Hi Jared Goa,
We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.
We have received your complaint, and we want to assure you that we are actively investigating the matter. Our team is committed to resolving your issue as quickly as possible and ensuring that you receive the level of service you deserve.
Please be assured that we will keep you updated on the progress of our investigation and the steps we are taking to address your concerns. If you have any further questions or need additional assistance, please do not hesitate to contact us directly.
Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to resolve this issue.
Sincerely,
The Customer Support Team