UM
Usisipho M
1 reviews | Active since Mar 2017
08 Jan 2024, 12:44
No means of communication when you have a problem
I ordered a 3pcs bedding which was delivered on the 15th of December 2023 when I got home I noticed they delivered a wrong size, but I have been using their sms service for returns but no calls until now the only people that call are those that are selling specials and have been telling me they can’t help it’s not their department.
There is no contact number to use for returns you only depend on their call back which is not happening
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Replies (2)0
Replies (2)
Homechoice's replyOfficial
08 Jan 2024, 13:04Hi Usispho.
Thank you for bringing this matter to our attention.
We will be contacting you to get further details from you.
Regards.
Homechoice
Thank you for bringing this matter to our attention.
We will be contacting you to get further details from you.
Regards.
Homechoice
Homechoice's reply08 Jan 2024, 13:04
Official
Hi Usispho.
Thank you for bringing this matter to our attention.
We will be contacting you to get further details from you.
Regards.
Homechoice
Thank you for bringing this matter to our attention.
We will be contacting you to get further details from you.
Regards.
Homechoice
UM
Usisipho M's updateReviewer Update
08 Jan 2024, 13:38Can someone else from HomeChoice give me a call, someone that will be able to help me drop off the parcel closer to me instead of having to go to the warehouse because I can’t, Leanne couldn’t assist even though on the website there are also other options when you can’t go to the showroom.
UM
Usisipho M's update08 Jan 2024, 13:38
Reviewer Update
Can someone else from HomeChoice give me a call, someone that will be able to help me drop off the parcel closer to me instead of having to go to the warehouse because I can’t, Leanne couldn’t assist even though on the website there are also other options when you can’t go to the showroom.