1 reviews | Active since Jul 2015
No Guarantee, Wrong Color,Bad Stuff,Bad everythin
Hi There,<br> <br> I would like to lay a complaint about Home-choice, i bought a bed that costs around about R6000 at home-choice<br> online it said the bed has a guarantee of up to 5 years, the bed broke when i sat on it for the first time.<br> <br> the Guarantee papers didn't come with the bed and when i call to ask them to please take it back, i got through a Lady by the name of Babalwa who was very rude and asked me stupid questions.<br> <br> I am not using their bed and I will not pay for something i am not using!!!<br> <br> I thought i could count on them but clearly i was wrong.<br> <br> I just want them to come and fetch their bed, it's taking up my space and no one is even using it!<br> <br> for bad service and rhetorical stuff, I DO NOT WANT NOTHING TO DO WITH YOU GUYS!
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team