QM
Quandary M
1 reviews | Active since Aug 2019
27 Aug 2019, 17:25
No future business from me anymore
Why is an item I have not received 4 months later still affecting my account. I am now unable to settle the account for the blankets I received because of the blankets I have not received. I have spent over 3 hour with the home choice customer care agents and I must say that Homechoice does not care about their customers. Online shops dont bill you for items lost by the post office but HomeChoice do. How strange is this? Emails are not even getting responded to. This is the last time I will do business with homechoice
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Homechoice's replyOfficial
28 Aug 2019, 07:47Hi Quandary.
We’re very sorry to hear about the poor service you experienced. Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
Lee-Ann will be in contact with you shortly to assist in resolving the issue.
Thank you.
We’re very sorry to hear about the poor service you experienced. Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
Lee-Ann will be in contact with you shortly to assist in resolving the issue.
Thank you.
Homechoice's reply28 Aug 2019, 07:47
Official
Hi Quandary.
We’re very sorry to hear about the poor service you experienced. Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
Lee-Ann will be in contact with you shortly to assist in resolving the issue.
Thank you.
We’re very sorry to hear about the poor service you experienced. Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
Lee-Ann will be in contact with you shortly to assist in resolving the issue.
Thank you.