No feeddback from Home Choice on ***** case

25th Aug 2020: ********** debit order came off my account from Home Choice. Since I had no knowledge of this, I tried to reverse debit on my bank account which was unsuccessful as the debited figure was over R200. on the 27th Aug, I then contacted Home Choice and logged a dispute through various forms etc which were sent to the following email accounts: ***, *** & ***. Todate being the 19th Sept no contact has been received from Home Choice on the update regarding their so called investigation. I have once again had to contact Home Choice and beg them for an update which none could provide but I was told the key words :' matter being escalated' 'matter is with ***** department'...as one waits. It is an absolute shame hey how there is a lack of regard for consumer rights.