1 reviews | Active since Jan 2016
NO FEEDBACK PLEASE ASSIST
I ORDERED A MARCIA QUILT KING SIZE FROM HOMECHOICE ON THE 31 OCTOBER 2015 ONLY TO RECEIVE A KELSEY KING UNLINED DUVET SET NOT WHAT I ORDERED AFTER SPENDING ALMOST AN HOUR ON THE PHONE AND THE SAME TIME LOOKING ON THE INTERNET TO ORDER THE CORRECT QUILT BECAUSE OF MY COLOUR OF BEDROOM RED THAT HOMECHOICE DO NOT HAVE IN A QUILT. I AGREE ON THE BEIGE BECAUSE YOUR GOOD IS OF GOOD QUALITY. SINCE THEY DEVELIVERD I PHONED,SEND MAILS, HOMECHOCE PHONE FOR PAYMENT WHERE I REQUESTE TO PLEASE COLLECT THE GOODS. IF THE MISTAKE WAS DONE BY ME,I WHOULD GO TROUGH THE **** OF A PROCES TO SEND IT BACK BUT HOMECHOICE SEND THE WRONG STUFF!!! I PHONED ALREADY ALMOST 20 TIMES WITH A LOT OF PROMISES THAT THEY WILL COLLECT THE ITEMS ALSO WITH NO LUCK. HOMECHOCE PHONE ME REGARDING PAYMENT AND WHERE I REQUEST THEM TO RECORD IT ON THE SYSTEM THAT THEY MUST COLLECT THE ITEMS ALSO WITH NO LUCK. PLEASE GO AND LISTEN TO THE RECORDING WHEN I ORDERED TO CONFIRM THAT HOMECHOICE DELIVERED THE WRONG STUFF. PLEASE COLLECT THE GOODS. THANKS <br> Add a new Homechoice Report Inappropriate report? Back <br> <br> SUPPLIER'S RESPONSE Homechoice Time and Date 09:53:42 | Mon 1 Feb 16 <br> Hello karen van vuuren,<br> <br> FEEDBACK PLEASE!!!!!
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
