No Feedback of Insurance Claims and Calls Harrasment

Hello Peter

My name is Thembisile from Gauteng Province. I actually regret opening a Homechoice account. I recently took a fridge from Homechoice and I was paying every month on time, but they will keep on calling me almost everyday 3times a day to ask me when will I pay. And i will tell them but i pay every month. Why are you calling me?

Then I recently lost my job, I called them to notify them and they told me to send my documents to claim for the insurance. I did just that but I'll keep on receiving calls everyday about payments. I called them regarding the insurance and they told me that they did receive my documents and my claim will be processed soon. I must just ignore the calls from Homechoice. But how will I know it's homechoice cause they call from different numbers. Ignoring calls might make me miss a job opportunity cause I have app**** to different companies. But I can't stand homechoice harassment. But up until now nothing has been done about my claim, no feedback nothing. Keep on getting 100 calls the whole day. I called them today to get feedback about the insurance, they answered my call and i was put on hold for more than 10 minutes until i had to hang up because of watsed resources and time.

They just wasting my time and resources. I wonder how are owners not doing anything about complaints. Don't we matter to them? So many complaints but we are still not being taken serious as customers.So disappointing. Do they even understand how frustrating it is being unemployed and then keep on receiving harassing calls. So I must now stop job hunting and answer their calls everyday. I will get a job that i know for sure and i will pay my debts in full but i will make sure that i cut all ties with them and I would never recommend Homechoice to anyone.