NM
Norah M
1 reviews | Active since Oct 2011
30 Jan 2017, 11:27
No feedback
<p>I sent countless emails requesting my accounts to be upted, to indicate the payed up status, and to get the paid up letter, do date, no one from HC has bothered to give me feedback with regards to my request.</p>
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Homechoice's replyOfficial
30 Jan 2017, 11:49Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Homechoice's reply30 Jan 2017, 11:49
Official
Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team