No delivery and lack of service

I'm a greatly disappointed customer of Homechoice, I have been a loyal customer for years now and for some reason I had to experience such bad service from Homechoice. I made an order for a Newton Kitchen Unit on the 17th of March 2015, to this date I don't know what happened to my order and I've been taken from pillar to post, actually back and forth between RTT couriers and Homechoice without any assistance. The RTT delivery person who was supposed to deliver the goods got lost and after giving him the correct address I never heard from him again, when I phoned RTT they referred the matter to Homechoice and when I phoned Homechoice they referred the matter to RTT, non of the companies is owning up to what happened to my order which I will be billed for without goods received, again when I tried contacting RTT for the 100th time they told me Homechoice has a different delivery company for furniture, info which I was never made aware of. This is extremely frustrating as I will be paying for goods which I haven't received and also costly as I've spent more than R100 worth of airtime.... order number ***0, Home choice please assist as I will be paying you not any delivery compan