JV
Johan V
1 reviews | Active since Oct 2014
15 Sept 2015, 12:29
No delivery after you paid for an item.
I have purchase more than a week ago an item from Homechoice and paid immediately with my credit card. After numerous calls they still can't tell me when my delivery will arrive as they still need to track my order number. They have also said that they will come back to me to give me an update, I'm still waiting.<br> <br> This is my first and last purchase from homechoice. Please be warned that once you have paid for an item from Homechoice that you are in for a long wait and frustration.<br>
Helpful (0)
Replies (1)0
Replies (1)
Homechoice's replyOfficial
15 Sept 2015, 15:01Hello vorterjj,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Homechoice's reply15 Sept 2015, 15:01
Official
Hello vorterjj,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team