CM
Carine M
1 reviews | Active since May 2013
21 Dec 2015, 15:47
No Delivery
Good day<br> <br> Please note an order was placed 26 Nov and no delivery yet. I am very disappointed that the order department is taking no responsibility in finding out where there order is delayed or dispatched to.<br> <br> The customer service department is unable to assist me.<br> <br> I have requested to speak to an Team leader and no response or feedback.<br> <br> Kindly investigate and provide feedback .<br> <br> Regards
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Replies (1)
Homechoice's replyOfficial
28 Dec 2015, 12:58Hello Petrucoiz,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Homechoice's reply28 Dec 2015, 12:58
Official
Hello Petrucoiz,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team