JF
Jacky F

1 reviews | Active since Apr 2016

18 Oct 2024, 13:41

No customer service at all

I've asked for my cell number to be amended 7days ago, still no response.

0
Replies (3)
Homechoice
Homechoice's reply18 Oct 2024, 14:24
Official
Hi Jacky,

We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.

We have received your complaint, and we want to assure you that we are actively investigating the matter. Our team is committed to resolving your issue as quickly as possible and ensuring that you receive the level of service you deserve.

Please be assured that we will keep you updated on the progress of our investigation and the steps we are taking to address your concerns. If you have any further questions or need additional assistance, please do not hesitate to contact us directly.

Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to resolve this issue.

Sincerely,
Homechoice
JF
Jacky F's update22 Oct 2024, 13:34
Reviewer Update
After responding to an e mail from Candice on the 18th, no feedback received whatsoever.
Homechoice has a new 1 star reviewInboxSearch for all messages with label InboxRemove label Inbox from this conversation


Hello Peter <***> | 18 Oct 2024, 14:25 (4 days ago) | |
to me






Good day Jacqueline,Thank you for your email.Please confirm if you have sent us a copy of your ID with your new number written on the document?RegardsCandice
JF
Jacky F's update22 Oct 2024, 13:44
Reviewer Update
After responding to an e mail from Candice on the 18th, no feedback received whatsoever.