ZM
Zukai M
1 reviews | Active since May 2020
28 Jun 2020, 08:39
No aftersales service
We have reported our blender which we purchased from Homechoice and is still under warranty. No contact has been made. This is ridiculous and not customer service. We hav been diverted from pillar to post to hav our blender assessed, repaired or exchanged but Homechoice has made its sale now they dnt care about aftersales services
Helpful (0)
Replies (2)0
Replies (2)
Homechoice's replyOfficial
29 Jun 2020, 09:02Hi Zukai.
One of our staff members will contact you shortly.
One of our staff members will contact you shortly.
Speak to you soon,
Homechoice
Homechoice
Homechoice's reply29 Jun 2020, 09:02
Official
Hi Zukai.
One of our staff members will contact you shortly.
One of our staff members will contact you shortly.
Speak to you soon,
Homechoice
Homechoice
ZM
Zukai M's updateReviewer Update
27 Oct 2020, 12:15Just to inform you that nobody bothered to contact us regarding our Food Processor , my mother had to take it to the shop in Town - Port Elizabeth. To cut the story short, this is still not sorted as the blender is still with Homechoice and no feedback given as to the status of the warranty query. I guess one day my mother needs to get her ass up and go into the store again to follow up. Homechoice will only call to make a sale and not attend to any after sales services - this is quite disappointing
ZM
Zukai M's update27 Oct 2020, 12:15
Reviewer Update
Just to inform you that nobody bothered to contact us regarding our Food Processor , my mother had to take it to the shop in Town - Port Elizabeth. To cut the story short, this is still not sorted as the blender is still with Homechoice and no feedback given as to the status of the warranty query. I guess one day my mother needs to get her ass up and go into the store again to follow up. Homechoice will only call to make a sale and not attend to any after sales services - this is quite disappointing