1 reviews | Active since Jul 2017
Nightmare clearly not ending
<p>I need anybody but Lee-Anne from your accounts department to please contact me regarding my account this nightmare is just not ending with you.</p> <p> </p> <p>You not doing anything to make my experience better you are just making it worse and like i have advised Lee-Anne a couple of minutes ago if someone with common sense or in management does not contact me soon i will be taking my case to the ombudsman.</p>
Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you.
Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you.
Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team